Privacy Policy
Last updated · September 25, 2026
We take your privacy seriously. This Privacy Policy explains how Sollow collects, uses, stores, and shares personal information of users of the Sollow mobile application (the "App"). By using the App, you agree to the collection and use of your personal information as described in this Policy.
Questions: hello@sollowapp.com
Who we are
The App is operated by Alan Gois, doing business as Sollow, based in Dubai, United Arab Emirates ("Sollow," "we," "us," or "our").
Account required
An account is required to use the App. After onboarding (including the paywall step, or a free invite that skips the paywall), you must sign in with Apple, Google, or email before accessing the main App. During onboarding, limited information may be stored on your device before you sign in.
Collection of personal information
When you create or sign into an account (Apple, Google, or email), we process account identifiers such as an email address or provider account ID, and profile information you choose to provide (such as a display name).
When you use the App, we also process activity and progress data, including scores across life pillars, streaks, Ranked progress, cosmetics, activity logs, tasks, habits, optional notes, friend connections, referrals, and related social events. If you enable notifications, we may process a push token. During onboarding we may process information such as gender and confirmation that you meet the minimum age; we do not send your exact birth date to product analytics.
Use of personal information
We use personal information to:
- provide access to the App and its features - create and manage your account - enable cloud sync and social features - communicate with you about your use of the App (including optional notifications you enable) - personalize your experience - improve the App through limited first-party onboarding and product analytics - respond to support requests - protect the service against abuse or security incidents
Sharing of personal information
We may share personal information with third-party service providers that help us operate the App, such as authentication, hosting, and cloud storage providers (including Supabase), sign-in providers (Apple and Google), and optional push delivery (Expo).
We may also share limited profile information with other users when you use social features (for example display name, level, and Ranked progress visible to friends). When you use the system share sheet, information you choose to share is handled by the destination app under its own terms.
We do not sell your personal information to third parties.
Storage of personal information
Personal information may be stored on your device and, when you are signed in, on servers operated by us or our service providers. We take reasonable measures to protect personal information from unauthorized access or disclosure. Absolute security of data transmitted over the internet cannot be guaranteed; by using the App you acknowledge and accept this risk.
Access, export, wipe, and deletion
You can review and update certain profile and preference information in the App settings. You can export a JSON copy of available local data, wipe progress while remaining signed in, or permanently delete your sign-in account and associated cloud data using Delete Account in Settings. Uninstalling the App alone does not delete a cloud account. You may also contact hello@sollowapp.com for access or deletion requests.
Notifications
Notifications are optional. You may change in-app preferences and revoke permission in iOS Settings at any time.
Children
The App is not intended for use by children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us immediately at hello@sollowapp.com.
International processing and supplemental laws
We are based in Dubai, United Arab Emirates. Our providers may process data in other countries. In some jurisdictions, local privacy laws may provide additional rights. Where those laws conflict with this Policy, the applicable local requirements take precedence to the extent required.
Changes
We may update this Policy when our practices or the App change. The "Last updated" date identifies the current version. Continued use of the App after an update constitutes acceptance of the revised Policy to the extent permitted by law.
Contact
Operator: Alan Gois (Sollow), Dubai, United Arab Emirates
We aim to respond in a timely manner in accordance with applicable laws.